Terms of service

1. About us

This store is operated under the LUMÈRE brand. You can reach us any time through our contact page.

2. These terms

By placing an order you agree to these terms. We may update them; the version in force is the one published at the time of your order.

3. Orders and pricing

All prices are shown in Australian dollars (AUD) and include or exclude taxes as indicated at checkout. We may correct pricing or description errors and cancel affected orders with a full refund. An order is accepted when we send you a dispatch confirmation, not at payment.

4. What this product is — and is not

LUMÈRE devices are sold in Australia as cosmetic consumer products. They are not intended to diagnose, treat, cure or prevent any condition, and nothing on this site should be read as medical advice. We make no therapeutic, clinical or efficacy claims about them. If you are pregnant, taking photosensitising medication, or managing a skin condition, speak to your doctor before adding a light device to your routine.

5. Returns and guarantees

Our 60-day money-back guarantee and 12-month replacement guarantee are set out in the Refund Policy, which forms part of these terms. Nothing in these terms limits your rights under the Australian Consumer Law or any other non-excludable consumer law that applies to you.

6. Imagery on this site

Photography on this site is currently AI-generated and is shown as illustration. It does not depict real customers, real results, or real people, and it is labelled as such. Product appearance may vary from the imagery shown.

7. Intellectual property

The LUMÈRE name, wordmark, site copy, imagery and design are ours and may not be reproduced without permission.

8. Your account and conduct

You agree not to misuse the site, attempt to interfere with it, or use it for any unlawful purpose. We may refuse or cancel any order.

9. Liability

To the extent permitted by law, our liability for any claim relating to a product is limited to replacing the product or refunding its price. Nothing here excludes liability that cannot be excluded by law.

10. Privacy

Our Privacy Policy explains how we handle your personal information.

11. Governing law

These terms are governed by the laws of Victoria, Australia. Disputes are subject to the non-exclusive jurisdiction of the courts of Victoria.