Contact information

How to reach us

LUMÈRE is an Australian-registered online retailer, based in Victoria, Australia. We trade online only and do not operate a walk-in location.

Email: lumereglow@gmail.com
We answer every email personally, usually within two business days.

Contact form: You can also reach us through our contact page.

For questions about an order, please include your order number so we can find it quickly. For returns, see our Refund Policy; for delivery questions, see our Shipping Policy.

If you need our full registered business address for a legal or regulatory purpose, email us and we'll provide it.